Your villa holiday is in safe hands, you can book with peace of mind
Our flexible no change fees policy
Life has changed for everybody recently, but things will get back to normal soon. We've always done our best to accommodate guests when plans have to change and we understand that you need security when planning your trip. We've made some changes to our 2021 booking conditions to allow more flexibility, and will always contact you to discuss preferences and possibilities.
We won't charge for changes to your booking
If you make a booking with us and decide to change before your balance payment date, we'll place a full deposit credit on your account to be used as a deposit for future bookings in 2021 or 2022. There is no charge for this. Balances for 2021 bookings are normally due 70 days before arrivals.
We can delay balance payments
If you're unsure whether you will be able to travel but don't want to cancel quite yet, we can agree to delay your balance payments for up to a month. Please contact us to discuss.
Full Refunds for Cancellations made by us due to Covid-19
If we have to cancel your booking due to Covid-19 or travel restrictions in Italy, we will contact you to discuss your options. In order to keep your dream trip alive, we will offer to move your booking to a later and safer arrival date or a credit voucher for the sum you have paid to use on a future booking. Of course, if you would rather a refund, we can offer this too.
When you’re ready to rebook, we’re here for you
Being a small and close team has its advantages; we know all our clients and all our houses personally and treasure our relationship. Our guests and their safety is of the utmost importance to us. We understand that our flexibility is key. So our phone lines are always open if you'd like to discuss any doubts or plans - we're happy to hear from you.
Whether you’re travelling as a couple or having a family gathering, give us a call. We’d love you to have a taste of the good life too.